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Tuesday 7 August 2012

SMU SEM 3

Spring 2012 

Master of Business Administration - MBA Semester 3
QM0012 - Statistical Process Control & Process Capability
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a note on the following:
    a. Pareto chart
    b. Scatter diagram

2. Describe briefly the Cause and Effect Diagram with example.


3. What are the causes of variation in a process? Differentiate between ‘accuracy’ and ‘precision’?

4. What is a Control chart? Describe the structure and construction of control chart.

5. What is hypothesis testing? Explain type 1 and type 2 error.

6. The following numbers indicates the number of defectives in 20 samples containing 2000 items:

425, 430, 216, 341, 225, 322, 280, 306, 337, 305, 356, 402, 216, 264, 126, 409, 193, 280, 389, 326
Calculate the values for central line and control limits for P chart and construct the control chart.

Spring 2012 

Master of Business Administration - MBA Semester 3
QM0012 - Statistical Process Control & Process Capability
(4 credits)
(Book ID: B1242)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain the concept of process with an example. Write a brief note on SIPOC.

2. Differentiate between process capability and process stability. Mention some of the major uses of process capability analysis.

3. What is meant by acceptance sampling? Explain the various quality indices for acceptance sampling plan.

4. Define process capability index. Differentiate between Cp and Cpk index.

5. What is Normal distribution? What are the properties of Normal distribution?

6. Describe the change concepts to improve a process.


Spring 2012 

Master of Business Administration - MBA Semester 3
QM0013 - Quality Management Tools
(4 credits)
(Book ID: B1243)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What is Quality Management System? What are its benefits?
2. Describe the various methods for gathering information.
3. Define ‘Voice of Customer’? How do you capture ‘voice of customer’?
4. Define the term ‘reliability’. What is its relevance in Quality?
5. Write brief note on “Quality loss function”.
6. What is FMEA? Write a brief note on Risk Priority Number.


Spring 2012 

Master of Business Administration - MBA Semester 3
QM0013 - Quality Management Tools
(4 credits)
(Book ID: B1243)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define “Quality Function Deployment (QFD)”? What are the features of QFD?
2. When do you use Quality Control Charts? What are the types of Control charts?
3. Write a brief note on the following:
    a. Affinity diagram
    b. Tree diagram
4. What is a process? Explain the concept of process mapping with an example.
5. Write brief note on Business Process Re-engineering
6. What is “business excellence”? Describe Baldrige performance excellence model.
Spring 2012 

Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Discuss the healthcare delivery system in India.

2. Which are the main steps in planning and management of health care?

3. What would you state about the current scenario of Health Status in India?

4. How investigation of an epidemic is helpful in treatment and prevention of a disease?

5. Explain the mortality profile of India.

6. Discuss the significance and achievements of the National Programs on communicable diseases


Spring 2012 

Master of Business Administration - Semester 3
MH0051: “Health Administration”
(4 credits)
(Book ID: B1212)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Why national health program on maternal and child health is necessary?

2. What do you mean by behavioural health? Why is behavioural health important in community?

3. Name occupational diseases most prevalent in work places and their prevention methods.

4. What are the steps in disaster management planning and implementation?

5. Explain the meaning and concept of health Insurance.

6. What are International Health Regulations and why are they important?


Spring 2012 

Master of Business Administration - Semester 3
MH0052: “Hospital Organization, Operations & Planning”
(4 credits)
(Book ID: B1213)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Classify hospitals based on objectives, ownership and size.

2. What are the managerial skills to be possessed by a health services manager?

3. Write a note on components of patient care areas.

4. Outline the planning considerations required in setting up an accident and emergency department. Add a note on its importance.

5. Write in brief on the design considerations of the intensive care unit.

6. Enumerate the various activities of the central billing department.


Spring 2012 

Master of Business Administration - Semester 3
MH0052: “Hospital Organization, Operations & Planning”
(4 credits)
(Book ID: B1213)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Enumerate the policies and procedures adopted in a medical records department. Add a note on its importance.

2. Write in brief note on the laboratory services.

3. Enumerate the functions of the dietary department. Add a note on its importance.

4. Explain the importance of housekeeping services in the hospital.

5. Why is quality the most important principle of material management?

6. What can material manager do as to management of life-saving drugs?


Spring 2012 

Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 1 (Marks 60)
Q.1.Discuss the various functions performed by Health information professional [10 Marks]
Q.2. Write short notes on Goals of HMIS [10marks]
Q.3. Discuss the functions of radiology department [10 Marks]
Q.4. Mr. Lokesh after completing his MBA HCS course, got job
as a health information officer in Medical trust hospital in Ernakulum, Kerala.
[10 marks]
(a) Who will report to him?
(b) What all will be his duties/responsibilities
(c) Prepare a chart of organization of Health Information Department by staff.

Q5.Write short notes on role of nurses in system development Life Cycle [10 marks]
Q6. Explain and describe [10 marks]
(a) CBHI
(b) SRS


Winter/November 2011 

Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 2 (Marks 60)
Q. 1. Explain E- health. [10 Marks]
Q.2. Discuss the process of Medical audit with a diagram [10 Marks]
Q.3. Describe the various benefits of PACS [10 Marks]
Q.4. what are the steps involved Risk management process. Explain all the steps [10 Marks]
Q.5.Kirloskar hospital in Nasik, Maharashtra is a 200 bedded hospital and it is getting difficult for them to keep all the medical records manually in hard copies so, the administrator suggested implementing EMR in their hospital. The management is not very sure about how to choose EMR. Write short notes on how to choose and install EMR [10 marks]
Q6. Explain the significance of Clinical Information system [10 marks]

Spring / February 2012 

Master of Business Administration- MBA Semester 3
MH0054 – Finance, Economics & Materials Management in Healthcare Services - 4 Credits
(Book ID: B1215)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Elucidate upon the significance of financial information in the field of Decision-making in healthcare organisation.
Q2. Direct payments bring a range of tangible benefits. Discuss.
Q3. Explain the various steps involved in the process of joint products costing.
Q4. Explain the meaning of tax. What are the different methods of managing taxes?
Q5. “Uncertainty makes it difficult for a financial manager to predict the company’s requirements for short-term funds”. Discuss. What steps can the financial manager take to minimize the resulting risks to the company?
Q6. Explain the budgeting process for healthcare services.


Spring / February 2012 

Master of Business Administration- MBA Semester 3
MH0054 – Finance, Economics & Materials Management in Healthcare Services - 4 Credits
(Book ID: B1215)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the role of economics and economists in healthcare.
Q2. Explain different methods of evaluation of healthcare services.
Q3. Why is the private healthcare sector an attractive destination for investors? What are the ways to invest in this sector?
Q4. Discuss the method of price determination under oligopoly.
Q5. What are the things that should be kept in mind before and while conducting an economic evaluation of healthcare services? Discuss in brief.
Q6. What do you mean by healthcare planning? What issues are highlighted in healthcare planning in India?


Spring / February 2012 

Master of Business Administration- MBA Semester 3
MF0010 – Security Analysis and Portfolio Management - 4 Credits
(Book ID: B1208)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     Frame the investment process for a person of your age group.
Q2.     Perform an economy analysis on Indian economy in the current situation.
Q3.     Show how duration of a bond is calculated and how is it used.
Q4.     Compare Arbitrage pricing theory with the Capital asset pricing model.
Q5.     As an investor how would you select an equity mutual fund scheme?
Q6.     Study the performance of any emerging market of your choice.


Spring / February 2012 

Master of Business Administration- MBA Semester 3
MF0010 – Security Analysis and Portfolio Management - 4 Credits
(Book ID: B1208)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.     From the website of BSE India, explain how the BSE Sensex is calculated.
Q2.     XYZ Company’s current stock price is Rs.36 and its last dividend was Rs.2.40 In view of company’s strong financial position and its consequent low risk, its required rate of return is only 12%. Its dividend are expected to grow at a constant rate ‘g’ in the future, and if Ke is expected to remain at 12%, what is XYZ’s expected stock price 5 years from now?
Hint: Present value of expected price at the end of 5th year = 36.02
Q3.     Why do investors invest in portfolio of securities and not in individual securities?
Q4.     Discuss the limitations of Markowitz model.
Q5.     Explain the use of Regression Equation for the measurement of return on an individual stock.
Q6.     What are the different options and value added services available to the investors?


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