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Tuesday 7 August 2012

SMU SEM 3

Spring 2012 

Master of Business Administration - Semester 3
MA 0037: “Banking Related Laws and Practices”
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Discuss the importance of commercial banks in India.
2. Explain the significance of regulation and supervision of development banking institutions.
3. List some benefits of Banking Ombudsman.
4. What are the different types of borrowers?

5. Discuss the concept of core banking. How is it helpful?
6. Write short notes on the following:
    a. DIGC
    b. NHB


Spring 2012 

Master of Business Administration - Semester 3
MA 0038: “Banking Operations”
(4 credits)
(Book ID: B1204)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain in brief the primary and agency functions of banks.
2. Explain Asset liability management
3. Define bank marketing. How to formulate the marketing mix in bank products?
4. Define the procedure for liscensing for foreign banks in India
5. Explain the different categories of SMEs.

6. Write short notes on the following:
    a. BPRL
    b. Letter of Credit


Spring 2012 

Master of Business Administration - Semester 3
MA 0038: “Banking Operations”
(4 credits)
(Book ID: B1204)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Define CAMELS rating
2. Explain the term investment management.
3. Explain the pricing of commercial loans and consumer products
4. Define credit policy. What is the need of credit policy for a bank.
5. What are the operational risk management tools?
6. Write short notes on the following:
a. CRR
b. SLR


Spring 2012 

Master of Business Administration - Semester 3
MA 0039: “Retail Banking”
(4 credits)
(Book ID: B1205)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the differences between retail banking, private banking and priority banking?
2. State the reasons for upswing in retail banking.
3. How many types of loans and advances does a bank offers?
4. What is marketing of services?
5. What is disaster recovery management for the banks?
6. Write short notes on the following:
a. Credit risk
b. Personal banking


Spring 2012 

Master of Business Administration - Semester 3
MA 0039: “Retail Banking”
(4 credits)
(Book ID: B1205)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. What is retail Banking?
2. What is the significance of customer service in retail banking?
3. How do retail banks implement their promotions and schemes of the products?
4. What is the concept of Personal banking?
5. What are the recent trends in the retail banking sector?
6. Write short notes on the following:
a. Credit card
b. Smart card


Spring 2012 

Master of Business Administration - MBA Semester 3
OM0010 – Operations Management
(4 credits)
(Book ID: B1232)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by Operations management? What are the challenges in operations management?
Q2. What is meant by productivity? Explain
Q3. Explain economies of scale and economies of scope.
Q4. What are the factors affecting location decisions?
Q5. What is forecasting? Explain its importance.
Q6. Write short notes on workforce management.

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0010 – Operations Management
(4 credits)
(Book ID: B1232)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by break-even analysis? Explain in detail.
Q2. Describe forecasting techniques based on time-series.
Q3. Explain the importance of material handling.
Q4. What is meant by lean operations? What are the seven forms of waste?
Q5. Describe the quality control tools.
Q6. Write short notes on Statistical Quality Control.

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0011 – Enterprise Resource Planning
(4 credits)
(Book ID: B1233)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is Enterprise Resource Planning (ERP)? What are the advantages of ERP?
Q2. What is business modeling? Explain.
Q3. Write short notes on ERP tools and softwares.
Q4. Describe Materials Requirement Planning (MRP).
Q5. Briefly explain the features of ERP – Purchase module.
Q6. What are the benefits and limitations of ERP Inventory Management?

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0011 – Enterprise Resource Planning
(4 credits)
(Book ID: B1233)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Write short notes on the following modules of an ERP package:
(a) finance and
(b) manufacturing.
Q2. Explain the benefits of ERP – Purchase module.
Q3. What is ERP Inventory management? Explain.
Q4. Describe the role of ERP in Human Resources.
Q5. What are the steps in ERP Implementation?
Q6. Explain the roles of ERP vendors and ERP consultants.

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0012 – Supply Chain Management
(4 credits)
(Book ID: B1234)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by Supply chain? What are the benefits of Supply chain management (SCM)?
Q2. Define the term logistics. What are the elements of logistics?
Q3. Explain the concept of integration in SCM with examples.
Q4. Write brief note on partnership in SCM.
Q5. What is collaborative planning in SCM? Explain.
Q6. Explain the importance of Customer Relationship Management (CRM).

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0012 – Supply Chain Management
(4 credits)
(Book ID: B1234)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the obstacles in Supply Chain co-ordination?
Q2. What is meant by procurement? Explain the procurement process.
Q3. Write brief note on assessment of Supply Chain Management
Q4. Describe how e-business is impacting Supply chain.
Q5. Briefly explain the role of marketing in Supply chain.
Q6. Describe the importance of IT in Supply Chain Management.

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0013 - Advanced Production and Operations Management
(4 credits)
(Book ID: B1235)
Assignment - Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the three levels of strategies in an organisation? Explain.
Q2. Describe Porter’s Five Forces model of competition
Q3. Define benchmarking? What are the types of benchmarking?
Q4. Describe the concept of Automated Flow Lines.
Q5. Write brief note on Constraint Management.
Q6. What are the factors affecting Process Design?

Spring 2012 

Master of Business Administration - MBA Semester 3
OM0013 - Advanced Production and Operations Management
(4 credits)
(Book ID: B1235)
Assignment - Set 2
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is meant by product layout? Explain.
Q2. What is new product development? Explain.
Q3. Write brief note on Material Requirements Planning.
Q4. Describe waiting line models.
Q5. Define “Just-In-Time” (JIT). What are the key elements of JIT?
Q6. What is Toyota Production System? Explain the pillars of Toyota Production System.

Spring 2012 

Master of Business Administration - MBA Semester 3
QM0010 - Foundations of Quality Management
(4 credits)
(Book ID: B1240)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the dimensions of Quality?
2. Write a brief note on the concept of Total Quality Management.
3. Explain “quality economic approach” and “quality environmental approach”.
4. Explain the importance of customer satisfaction with an example. How do you measure customer satisfaction?
5. Explain Kaizen Approach to Problem Solving, with an example.
6. What is “Cost of Quality”? Differentiate between external failure cost and internal failure cost.


Spring 2012 

Master of Business Administration - MBA Semester 3
QM0010 - Foundations of Quality Management
(4 credits)
(Book ID: B1240)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Differentiate between Quality control and Quality assurance.
2. What is Customer relationship management? Explain.
3. What is meant by Quality Audit? Explain the importance of Quality Audit.
4. Write a note on the ISO 9000 series of Quality Standards and Malcolm Baldrige Criteria for Business Performance Excellence.
5. Describe the various tasks which help to build a healthy association and partnership with the suppliers.
6. Assume that you are a Quality manager in a large manufacturing company and you are thinking of implementing TQM in your Company. What are the various barriers you may face for such initiative? List out such barriers to Quality. How do you plan to overcome such barriers?


Spring 2012 

Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 1
Marks 60
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a note on evolution of Quality.
2. Describe “14 points” of Quality management given by Dr. Edwards Deming.
3. Write a note on the following:
    a. Cause and effect diagram
    b. Control charts
4. Describe the Philip Crosby’s “four absolutes of Quality”
5. What is meant by Quality Circle? What are the significant characteristics and features of Quality circle?
6. Describe the contribution of Genichi Taguchi towards Quality management.


Spring 2012 

Master of Business Administration - MBA Semester 3
QM0011 - Principles and Philosophies of Quality Management
(4 credits)
(Book ID: B1241)
ASSIGNMENT- Set 2
Marks 60
Note: Each Question carries 10 marks
1. Describe briefly the ‘5S’ principles.
2. What is meant by PDCA Cycle? Explain its importance.
3. What is meant by “Design of experiments”? What are the salient features of Design of experiments?
4. Describe the concept of “poka-yoke”.
5. Describe the eight pillars of Total Productive Maintenance.
6. What is meant by Six Sigma? What are the steps in implementing Six Sigma?



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